Andy Hanselman SVS

Andy Hanselman is a keynote speaker, author, and consultant who helps businesses, their leaders and their people create real competitive advantage by taking a 'Dramatically and Demonstrably Different' approach to dealing with customers. Whether it’s helping sales people ‘Forget CRM and Think MCR’ to Maximise their Customer Relationships, front line staff create 'outstanding' customer experiences with genuine, personal, human 'Authentic Interactions', or helping business leaders establish, embed and live a culture that makes it all happen consistently, it’s all about THINKING IN 3D! The result? Increased customer satisfaction, loyalty and spend!